1. Introduction
LoanSetu is owned and operated by MRTC Capital Advisory Private Limited, in
partnership with ACG Leasing Limited, an RBI-registered Non-Banking
Financial Company (NBFC).
The use of this WebApp (including the mobile application) and all associated policies shall
be governed by the laws of India. This Policy and any activities conducted hereunder shall
constitute an “electronic record” under the Information Technology Act, 2000, and
applicable rules thereunder.
2. Eligibility
To apply for a personal loan through our platform, you must:
- Be at least 18 years old
- Be a resident of India
- Have the legal capacity to enter into a binding contract
- Provide accurate and complete personal and financial information
We reserve the right to refuse service to anyone who does not meet our eligibility
criteria.
3. Loan Application
- Submission of a loan application does not guarantee approval.
- All applications are subject to verification, credit assessment, and internal approval
policies.
- You authorize us to verify your information through credit bureaus, employers, and
other relevant entities.
4. Interest Rates and Fees
- Interest rates, processing fees, and other charges will be clearly disclosed before
loan acceptance.
- Rates may vary based on your credit profile and other risk factors.
- Late payment fees and penalties may apply if you fail to repay on time.
5. Repayment Terms
- You agree to repay the loan in accordance with the agreed schedule.
- EMI (Equated Monthly Instalment) amounts and due dates will be specified in your loan
agreement.
- Prepayment or foreclosure may be allowed, subject to applicable charges.
6. User Responsibilities
You agree to:
- Provide truthful and accurate information
- Maintain confidentiality of your account credentials
- Use the website only for lawful purposes
- Not engage in fraudulent or misleading activities
7. Data Privacy
- We collect and process your personal data in accordance with our Privacy Policy.
- By using our services, you consent to the collection and use of your data for loan
processing, verification, and communication.
8. Intellectual Property
All content on this website, including text, logos, graphics, and software, is the property
of MRTC Capital Advisory Private Limited and is protected by applicable
intellectual property laws. Unauthorized use is prohibited.
9. Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages arising from
your use of the website or services.
- We do not guarantee uninterrupted or error-free access to the platform.
10. Third-Party Services
Our website may include links to third-party websites or services. We are not responsible
for the content, policies, or practices of any third parties.
11. Termination
We reserve the right to suspend or terminate your access to the website at our discretion,
without prior notice, if you violate these Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any
disputes shall be subject to the jurisdiction of courts in New Delhi, Delhi.
13. Changes to Terms
We may update these Terms from time to time. Changes will be posted on this page with an
updated “Last Updated” date. Continued use of the website constitutes acceptance of the
revised Terms.
Last Updated: June 1, 2026