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Terms & Conditions

Terms of Use

These Terms & Conditions govern your access to and use of the LoanSetu platform (including the mobile application).

1. Introduction

LoanSetu is owned and operated by MRTC Capital Advisory Private Limited, in partnership with ACG Leasing Limited, an RBI-registered Non-Banking Financial Company (NBFC).

The use of this WebApp (including the mobile application) and all associated policies shall be governed by the laws of India. This Policy and any activities conducted hereunder shall constitute an “electronic record” under the Information Technology Act, 2000, and applicable rules thereunder.

2. Eligibility

To apply for a personal loan through our platform, you must:

  • Be at least 18 years old
  • Be a resident of India
  • Have the legal capacity to enter into a binding contract
  • Provide accurate and complete personal and financial information

We reserve the right to refuse service to anyone who does not meet our eligibility criteria.

3. Loan Application

  • Submission of a loan application does not guarantee approval.
  • All applications are subject to verification, credit assessment, and internal approval policies.
  • You authorize us to verify your information through credit bureaus, employers, and other relevant entities.

4. Interest Rates and Fees

  • Interest rates, processing fees, and other charges will be clearly disclosed before loan acceptance.
  • Rates may vary based on your credit profile and other risk factors.
  • Late payment fees and penalties may apply if you fail to repay on time.

5. Repayment Terms

  • You agree to repay the loan in accordance with the agreed schedule.
  • EMI (Equated Monthly Instalment) amounts and due dates will be specified in your loan agreement.
  • Prepayment or foreclosure may be allowed, subject to applicable charges.

6. User Responsibilities

You agree to:

  • Provide truthful and accurate information
  • Maintain confidentiality of your account credentials
  • Use the website only for lawful purposes
  • Not engage in fraudulent or misleading activities

7. Data Privacy

  • We collect and process your personal data in accordance with our Privacy Policy.
  • By using our services, you consent to the collection and use of your data for loan processing, verification, and communication.

8. Intellectual Property

All content on this website, including text, logos, graphics, and software, is the property of MRTC Capital Advisory Private Limited and is protected by applicable intellectual property laws. Unauthorized use is prohibited.

9. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from your use of the website or services.
  • We do not guarantee uninterrupted or error-free access to the platform.

10. Third-Party Services

Our website may include links to third-party websites or services. We are not responsible for the content, policies, or practices of any third parties.

11. Termination

We reserve the right to suspend or terminate your access to the website at our discretion, without prior notice, if you violate these Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in New Delhi, Delhi.

13. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the website constitutes acceptance of the revised Terms.

Last Updated: June 1, 2026